The Shady Side Of Mark Zuckerberg

For years, rumors have suggested that Mark Zuckerberg isn't exactly the nicest boss. These rumors were further fueled after a leaked email from 2010 revealed how the CEO communicated with his employees. Zuckerberg sent out an email to Facebook staff after someone allegedly leaked false information about the company's plans to release a phone. In the email, the Meta founder explained they did not actually plan to release a phone. He also made it clear that he wasn't happy with his employee's decision to leak information.

"It is frustrating and destructive that anyone here thought is [sic] was okay to say this to anyone outside the company," Zuckerberg penned in the email (via Fox Business). "This was an act of betrayal. The fact that the story was inaccurate doesn't make it any better. I've had to personally spend a lot of time over the last few days—as have a lot of other people—cleaning up the damage from this mess." He went on to write, "So I'm asking whoever leaked this to resign immediately. If you believe that it's ever appropriate to leak internal information, you should leave. If you don't resign, we will almost certainly find out who you are anyway." As if that wasn't harsh enough, Zuckerberg made the email's subject line "Please Resign."

Mark Zuckerberg had to defend himself and his company in front of Congress in 2018. This hearing took place after it was revealed that Cambridge Analytica collected data from millions of Facebook users without their knowledge, This data was later used to draw conclusions about voters during the 2016 election.

Congress had a long list of questions about Facebook's efforts to protect the privacy of its users. Some politicians questioned how and why Cambridge Analytica had access to personal data. Zuckerberg alleged that the company wasn't honest. "When we learned in 2015 that Cambridge Analytica had bought data from an app developer on Facebook that people had shared it with, we did take action," he claimed (per The Washington Post). "We took down the app, and we demanded that both the app developer and Cambridge Analytica delete and stop using any data that they had. They told us that they did this. In retrospect, it was clearly a mistake to believe them." Zuckerberg was then questioned about why Facebook didn't notify users about the data breach.

Zuckerberg had to defend Facebook in front of Congress once again in 2019. This time, the CEO faced questions about political misinformation and child safety. He was also asked about his plans for Libra, a form of digital currency that was ultimately never launched.

The Cambridge Analytica data breach scandal resulted in Facebook being hit with a historic fine. After investigating the data breach, the FTC determined the platform had to pay $5 billion, reportedly the most expensive user privacy penalty a company had ever received at the time. The FTC also decided that Facebook, Instagram, and WhatsApp needed to make a better effort to protect user privacy.

Mark Zuckerberg addressed the FTC's decision in a lengthy Facebook post. "We've formally reached a settlement with the Federal Trade Commission about privacy," he penned. "We've agreed to pay a historic fine, but even more important, we're going to make some major structural changes to how we build products and run this company. We have a responsibility to protect people's privacy. We already work hard to live up to this responsibility, but now we're going to set a completely new standard for our industry." The CEO went on to detail some of the measures Facebook has taken to protect its users.

A lawsuit filed by shareholders in 2021 alleged that Facebook agreed to pay this hefty fine in an attempt to prevent Zuckerberg from being held personally accountable. "The Board has never provided a serious check on Zuckerberg's unfettered authority," one shareholder claimed (via Politico). "Instead, it has enabled him, defended him, and paid billions of dollars from Facebook's corporate coffers to make his problems go away."

Some pointed fingers at Facebook for allegedly failing to put an end to the election misinformation that led to the January 6 attack on the U.S. Capitol. Outlets reported that Facebook did not have the proper systems in place to handle such a situation, so they were stuck trying to combat January 6 as it unfolded.

A few employees expressed their opinions on Facebook's alleged poor handling of misinformation. "How are we expected to ignore when leadership overrides research based policy decisions to better serve people like the groups inciting violence today," one employee wrote on a message board (per Politico). "Rank and file workers have done their part to identify changes to improve our platform but have been actively held back."

Executive director of the consumer watchdog group SumOfUs, Emma Ruby-Sachs, spoke to Business Insider about Facebook's indirect involvement in the spread of political misinformation. "The movement that stormed the Capitol was born out of 'Stop the Steal' – which not only started on Facebook and Twitter but grew, aided by the algorithm that those platforms use to make money," she said.

In 2018, Facebook came under fire following anti-Muslim violence in Sri Lanka. The platform reportedly did not step in to properly moderate the hate speech that led to this violence, so the Sri Lankan government had to place a temporary ban on the app. Facebook eventually admitted its wrongdoing in 2020 following an investigation into its handling of anti-Muslim hate speech in Sri Lanka. However, this was only after numerous acts of violence had already taken place.

"We deplore this misuse of our platform," Facebook said following the investigation (via Bloomberg). "We recognize, and apologize for, the very real human rights impacts that resulted." Officials pleaded with Facebook to take action before the violence took place. Sri Lanka's minister of telecommunications and digital infrastructure, Harin Fernando, spoke to BuzzFeed about why the Sri Lankan government eventually had to make the decision to pause the use of Facebook in the country. "[Facebook] would go three or four months before making a response," he explained. "We were upset. In this incident, we had no alternative — we had to stop Facebook."

Controversy followed Mark Zuckerberg and Facebook once again in 2020. Former U.S. President Donald Trump took to Facebook to share a post that included the controversial statement, "when the looting starts, the shooting starts," in response to protests after George Floyd was killed in police custody. Civil rights leaders reportedly met with Zuckerberg about his decision to leave the post up on his platform.

"We are disappointed and stunned by Mark's incomprehensible explanations for allowing the Trump posts to remain up," these civil rights groups shared on Twitter. "He did not demonstrate understanding of historic or modern-day voter suppression and he refuses to acknowledge how Facebook is facilitating Trump's call for violence against protesters. Mark is setting a precedent for other voices who would say similar harmful things on Facebook."

Zuckerberg took to Facebook to issue a statement on his decision, and he made it clear that he had no plans to take Trump's post down. However, he did offer an explanation. "I know many people are upset that we've left the President's posts up, but our position is that we should enable as much expression as possible unless it will cause imminent risk of specific harms or dangers spelled out in clear policies," the Facebook founder wrote in part.